Privacy Policy:

At SS POCT LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our website visitors and customers. By using our website and/or providing us with your personal information, you consent to the terms of this Privacy Policy.

1. Information We Collect:
   • We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, or engage in other activities on our site. This information may include your name, email address, shipping address, billing address, phone number, and payment details.
   • We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior to improve our website and tailor your user experience.
   • Additionally, we may record customer calls for quality assurance, training purposes, or to address and resolve specific service-related issues.
2. How We Use Your Information:
   • We use the information we collect to process and fulfill your orders, communicate with you about your purchases, respond to your inquiries, and provide customer support.
   • With your consent, we may also use your email address to send you promotional offers, newsletters, and other marketing communication. We may use non-personal information for analytical purposes, such as analyzing website traffic patterns, improving our products and services, and customizing content and advertising.
3. Data Security:
   • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
4. Third-Party Services:
   • We may use third-party service providers to assist us in operating our website, conducting business, or servicing you. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
   • Our website may contain links to third-party websites or services that are not owned or controlled by SS POCT LLP. We are not responsible for the privacy practices or content of these third-party sites.
5. Cookies:
   • We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.
   • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
6. Children’s Privacy:
   • Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
7. Changes to Privacy Policy:
   • We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.
   • Your continued use of our website after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
8. Disclosure to Outside Parties:

   We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

9. Advertising:

   When you provide us with feedback data, we may use it to inform you about our products and services and, where applicable, to include you in surveys about them, provided you have given us your express consent to use your feedback data for advertising purposes.

10. Contact Us:
    • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@sspoct.com or by phone at (+91) 9653692261.

Thank you for entrusting SS POCT LLP with your personal information. We are committed to protecting your privacy and maintaining the confidentiality of your data.